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Payment Policy

LION SHIPPING CONTAINERS — PAYMENT POLICY

At Lion Shipping Containers, we are committed to providing safe, secure, and convenient payment options for all our customers. This Payment Policy explains accepted payment methods, billing procedures, and important information customers should know before completing an order.

1. Accepted Payment Methods

We accept the following secure payment options:

1.1 Credit & Debit Cards

  • Visa

  • MasterCard

  • American Express

  • Discover

Payments are processed securely through our trusted payment gateway providers.
We do not store or have access to your full card details.

1.2 Bank Transfers / Wire Transfers

Preferred for high-value purchases or bulk orders.
Customers will receive bank details on the invoice.

1.3 ACH Payments (For U.S. Businesses)

Fast and secure direct bank-to-bank payments.

1.4 PayPal or Trusted Online Payment Platforms

Available upon request.

1.5 Business Purchase Orders

Eligible for approved companies or government agencies.

2. Payment Terms

2.1 Full Payment Before Delivery

All orders must be fully paid before:

  • Shipping

  • Dispatch

  • Scheduling delivery or pickup

We do not offer “pay on delivery.”

2.2 Invoice Validity

Quotes and invoices are valid for 7 days, unless otherwise stated.
After expiration, prices and availability may change due to market conditions.

2.3 Bulk/Wholesale Orders

Large orders may require:

  • A deposit

  • A signed purchase agreement

  • Additional verification documents

3. Order Confirmation & Receipts

Once payment is completed:

  • You will receive an Order Confirmation Email

  • An official Invoice or Receipt

  • Delivery scheduling information

  • Contact details for your assigned logistics coordinator

Always keep your receipt for record purposes.

4. Chargebacks & Fraud Prevention

To protect our customers and business:

  • All payments undergo fraud screening

  • Suspicious orders may require additional verification

  • Chargeback/fraudulent claims will be investigated

  • Legal action may be taken against intentional fraud

We may request:

  • A photo ID

  • Proof of address

  • Business verification documents

This ensures safe and secure transactions for all customers.

5. Pricing & Currency

All prices on the website are listed in U.S. Dollars (USD) unless stated otherwise.

Prices may fluctuate due to:

  • Global steel prices

  • Market demand

  • Seasonal shipping variations

  • Container availability

We strive to provide the most accurate and fair pricing.

6. Taxes & Additional Fees

Customers are responsible for:

  • Applicable state and local taxes

  • Delivery or freight charges

  • Crane/forklift fees (if needed for offloading)

  • Storage or holding fees if delivery is delayed due to customer request

All charges will be clearly displayed on your invoice before payment.

7. Cancellations & Modifications

7.1 Before Shipment

Customers may cancel or modify an order before the container is shipped.
A processing fee may apply.

7.2 After Shipment

Once the container has been dispatched or loaded:

  • Orders cannot be canceled

  • Delivery fees are non-refundable

See our Refund & Returns Policy for more details.

8. Failed or Declined Payments

If a transaction is declined:

  • Contact your bank or card issuer

  • Ensure your billing information matches your payment method

  • Reach out to our support team for assistance

We cannot hold containers without confirmed payment.

9. Payment Security

We use industry-standard encryption and security tools including:

  • SSL secure payment processing

  • PCI-DSS compliant payment gateways

  • Anti-fraud verification systems

Your financial information is fully protected.

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